Startup life looks grossly similar to college life.
Colleges (and some high schools) have turned to into work hard/play hard campuses to attract more students. So why are we surprised that millennials/snakepeople look for the same attributes in a work place?
We’re getting the workforce we designed for:
- games – sporting events, ping pong, rec rooms, gyms
- good food / cafe / cafeteria
- “cool” – whatever is “cool” – white on white minimalism and succulents or reclaimed barn meets steampunk
- parties. drinking. day drinking. after hour drinks. DRINK.
- flexible schedules – work (study/attend class) from home, in the morning, in the afternoon, at night, whenever you want
- wear whatever you want – sweatpant dress pants!
- tight community – kinda insular, competitive
- proximity – urban centers, bike and walk everywhere, no cars
If workplaces want to attract this demographic, they should look towards top-rated “campus life” colleges for inspiration. And maybe this is why younger companies are living Startup Life (College Life) well past their prime. It’s unbecoming.
#COLLEGE LIFE –or– #STARTUPLIFE?
Hint: women in tech is less than 20%
Think of all the sinks you use throughout the week–at home, work, restaurants and bars, theaters, airports–are you happy with how those sinks perform? Is there a sink you especially like?
What bothers me the most is the lack of room I have between the water stream and the back of the sink, or even the bottom of the sink. There’s just not enough clearance. I can’t scrub my hands under the water without hitting the bowl or the faucet, or both.
If the faucet were positioned so that the water stream fell in the center of the bowl instead the back of the bowl, there would be more room for hands and less water splashed onto the counter.
Other bathroom details that could be improved:
- Slant the sink surround + faucet area into basin. Force water to drain into the sink instead of sitting on the counter.
- Place hand towels adjacent to sink. Duh.
- Air dryer Water Catchment: Install some type of catchment system or backsplash. Water blows off hands onto wall and pools on floor. Even the Dyson Airblade drips water down the sides and onto the floor.
- Big/Compacting Trashcans: people will throw their trash on the ground if the trashcan is full — better yet, compacting trash cans to smash paper towels to the bottom
- Swinging doors: Don’t make me touch knobs and stuff after I wash my hands.
- Raise the height of flush lever. Don’t make me bend over the toilet bowl to press the flush button/lever and get a blast of toilet water in my face. I like those foot flushers.
- Ban auto-flush toilets. They flush while I’m seated. I can do it myself.
Here’s a call for better bathroom design / culture in the US.
Note: Because of European/Danish/Icelandic design, I simply did not have this problem in Iceland. The bathrooms were a dream–here’s the sink situation at Harpa, and the view from a rest stop bathroom (paid).
Every year I look for a simple calendar but the top google image hits are messy and busy. I spent more time looking for a calendar than the time it would take to make one. So, I made one – a free 2016 calendar–simple, clean, minimal. Ahhh!
2016 Yearly Calendar. Simple Clean Minimal.
As a PDF – horizontal orientation: 2016 Calendar Minimal and vertical orientation: 2016 Calendar Minimal_Vertical
I use this calendar to track two major goals I want to turn into habits. I was inspired by Jerry Seinfield’s productivity hack of marking X’s on a wall calendar and working to string as many X’s together as possible. Read more here.
My calendar did double time in 2015 – X’s for no alcohol and O’s for exercise. I’ve been alcohol-free for more than 2 months! All those X’s look good. The working out has a ways to go, but that goal will switch to X’s this year and become my main focus.
Today, I found out that Activate14 – an outreach initiative I co-founded at the AIA North Carolina (AIANC) Center for Architecture and Design (CfAD) – is going statewide!
Two years ago, I began talking to Frank about how we could use the empty parking lot and common areas at the CfAD for public events. Fast forward to July 2015: with a small team, we hosted 12+ events, 3 design competitions, and thousands of new visitors to CfAD to discuss architecture, design, and partnering with architects for the betterment of our community.
The AIA North Carolina Board of Directors is converting Activate14 into “Activate North Carolina – a resource to organize and host events across the state that will increase public awareness and engagement for all seven sections”.
I’m sure this is due to the tireless work of Erin Sterling Lewis, principal of in situ studio, AIANC Program Committee Chair, and AIANC Board Member. Also Congratulations! to Tina Govan and Frank Harmon for everything they did to make this program a huge success.
Here is a video about the program made by New Kind and Marie Schacht (an Activate14 team member).
In September 2015, I received the AIA North Carolina Presidential Award for my “outstanding service as an ardent supporter of the North Carolina architectural profession and as the leading force behind the creation and administration of Activate14. The program’s success is a direct result of her unrelenting efforts, passion, and dedication”.
The end of my Raleigh notebooks is near. Here is an idea for Nash Square I kicked around this past spring.
Underutilized park in the middle of a dead zone in downtown Raleigh during First Fridays.
Downtown Raleigh is on a grid system, the central area encompassing approximately one square mile. This area has seen tremendous growth in the past 10 years. Restaurants, bars, tech headquarters, museums, barber shops, galleries, and retail face face the street from most of the buildings that are not owned by state or local government.
On the First Fridays of the month, many studios, galleries, and shops stay open late, serve drinks and food, and become part of a self-guided tour of Raleigh’s art and culture scene. A couple streets are closed for festivals and performers, cyclists ride en mass, and the sidewalks are jammed with pedestrians.
A dead zone occurs between the Warehouse District and the Fayetteville District, creating a corridor most people cross quickly, or not at all. Nash Square, a beautiful urban park with huge oak trees, sits in the middle. The square is surrounded by municipal buildings and 9-to-5 services. The streets to the east and west of the park run one-way; traffic is thick and fast.
From the map below, you can see the ‘dead zone” between various First Friday activities. The second map highlights storefronts that are typically inactive on Friday evenings and empty parking lots.
Use Nash Square to showcase minority and emerging talent and to serve as a lively connection from one downtown district to another. Allow and/or encourage artists to showcase their wares in Nash Square along the paths throughout the park, and permit food trucks to serve from parking spots on the north side. Empty parking lots could be temporarily programmed as well. This could be replicated in other parks.
What is the result of programming Nash Square during First Fridays?
- Create a strong connection between downtown and the Warehouse districts.
- Show artists independent of galleries, studios, and collectives.
- Showcase Nash Square as the beautiful and lively urban park it is.
- Build a gateway to parts of downtown that are disconnected.
- Potentially calm traffic along the two busy N-S one-way streets that separate downtown from the warehouse district.
Ideas for Programming:
- Showcase emerging, youth, and minority talent* along the paths.
- Food trucks on the north side of Nash Square, in the parking spaces.
- Children’s art workshops and events.
- Live music, buskers, and performers – several walking or in intimate settings instead of large, expensive stages and sound systems.
- Short films or movies on a screen
- Light show in the oaks
The big question will be whose responsibility is this? I think the Office of Raleigh Arts or a 3rd Party contractor working directly with the ORA could handle the Nash Square Arts program. With sponsorships, vendor fees, and a sliding scale artist fee, the program has the ability to generate revenue for the organizer.
This may be just a permission issue. Can people sell their wares on the street or in parks? Can they do it on the First Friday of the month? For a totally organic and open-source program, announce the program and basic guidelines and let the artists work out the details themselves.
I mention emerging, youth, and minority talent because I didn’t think they were well represented in downtown Raleigh. With a focus on galleries and studios, many independent artists with home studios do not have the same opportunity to showcase their work in downtown Raleigh. Consider waiving entry or participation fees so additional hurdles are not presented.
Sources: First Friday Map: http://www.godowntownraleigh.com/first-friday-raleigh/map
I am in the process of transcribing, digitizing, and archiving 10 years worth of the notebooks. It’s laborious but a lot of fun to revisit old ideas, observations from Raleigh and beyond, and the evolution of my beliefs.
Last night I noticed that each notebook contains at least one spread dedicated to the analysis or improvement of coffee shops. There are notes from Raleigh, Prague, Chicago, Savannah, Asheville, Berlin, Puerto Rico, Seattle, Bar Harbor, Boston, and on and on. Even my preliminary pitch and ideas for a consulting job with Helios in Raleigh–but I was too late, he shut down last winter.
Once I find a coffee shop I love, I’m a customer for life. The design of the coffee shop has a lot to do with it, and I don’t mean the furniture, colors, and fixtures. How customers are treated, how they are forced to move around the space, and how easy it is to make decisions affect the entire experience.
Here is a brief list that I want to share with all the cafe owners and managers out there. (This list can also apply to other retail experiences.) My favorite spots have a good mix of these qualities, especially #6.
- Pay your employees well. Rude employees are the aren’t the norm for cafes, just cafes where they are working for $2 per hour, plus tips. A living wage will keep your employees happy, and quality customers will support a change to higher prices. If employees are rude, get rid of them.
- Signage. Where do I order and pay? Where do I pick up? What’s on the menu? How much does that cost? — No customer should have to ask these questions! Install a menu board, print paper menus, hang a sign. It will also stop the time-consuming hemming and hawing at the counter. (Bonus points for illustrations.)
- Flow. Think about each decision point and how customers move after each decision. Long lines at peak hours, customers milling about waiting for their order, and others adding cream, sugar, honey, cinnamon, and whatever nonsense to their drink. Don’t make customers double back on the line after they pick up their drink to get a to-go lid.
- Clean. Clean. Clean. Especially in high-traffic areas. Especially at the condiment bar. Especially where customers can see. And always wipe down tables when customers leave. (Cleanliness is tied to #1. Nobody cleans well for $2/hour!)
- Be Consistent. Set up a training program to ensure everyone is making the drinks the same way, to the same standards. A medium almond milk latte with hazelnut should taste the same way every time, no matter who makes it. If a menu item isn’t up to your standards, don’t put it on the menu. (Or, if your drip coffee is terrible, make sure it is consistently terrible. People will come back for that.)
- Build Community. Cafes are our 3rd place. Encourage interaction, host events once in awhile, and give back to the neighborhood.
I can’t speak Czech, but I had no problem pointing to items on this illustrated menu. Illustrations are also great for customers who don’t know the difference between espresso drinks. (Photo by CRH)
I love PARK(ing) Day because it showcases how quick, cheap, and mobile solutions can vastly improve our quality of life. By reducing vehicle speeds and reclaiming streets as people spaces, these temporary parklets build community and prove that a tiny respites from city life is welcome.
Philadelphia’s PARK(ing) Day includes 52 businesses, designers, and organizations co-opting asphalt for tiny parks. You can see their google map here or download their printable guide: Park(ing) Day Philadelphia 2015_Map.
This strong showing is just another notch in Philly’s belt. There is a history of activating underutilized spaces with community initiatives as seen through the work of the Philadelphia Horticultural Society, Grounded in Philly, the Mural Arts Program, and the Philadelphia Orchard Project. If you know of any more organizations, please comment below!
Here are a few parklets seen on my morning walk:
Zipcar has a pumpkin-painting station and real turf
Last spring Activate14–an outreach initiative I co-founded–jumped on the tiny home craze in an effort to address Raleigh’s underserved homelessness community. We wanted to prove our belief that good design is accessible to everyone and can radically change a community.
The transition out of homelessness is more successful when services like job training, medical attention, and other support are provided through temporary housing, rather than providing services alone. The housing community model allows someone to build a steady job and income without worrying about their safety, belongings, and where they will find shelter.
Not surprisingly, a transitional housing community is more cost-effective than letting the homeless stay on the streets. Increased hospitalization, overnights in jail, and emergency shelter cost taxpayers upwards of $40,000 per homeless person per year. Imagine the savings if we could transition people from homelessness to self-supporting lives through $1,500 to $30,000 tiny homes with community space.
Before leaving Raleigh, a conversation emerged around bringing a major-league sports team to the capitol city. Several people–all men–thought a football or basketball stadium near the amphitheater would be THE BEST THING EVER.
Let me tell you why it’s not:
1. Stadiums are dead zones. The NBA plays 41 home games per year, the MLB has 81 home games per year. What happens the other 324/284 days? Not much, maybe some concerts and big college games. And that’s not just an empty stadium, that’s empty parking lots, shuttered retail space, and a lot of dead sidewalk.
Have you been near a stadium during the day? I’ve seen Indianapolis, Charlotte, Seattle, Philadelphia, and Minneapolis stadiums first hand. It’s terrible. Parking takes up 3x as much space as the stadium itself. Lucas Oil Stadium in Indianapolis covers 6 to 7 city blocks for the stadium, parking, and landscaping. These megablocks have poor walkability scores and rarely, if ever, include ground-floor retail.
Erik Weber has a great post on specific stadiums.
Dodgers Stadium (pink) and parking (orange)
Philly Stadiums (pink) and parking (orange)
Dieter Rams is an iconic German industrial designer whose design approach is “Less, but better”. In an interview with Icon Magazine, Rams says, “As designers we have a great responsibility. I believe designers should eliminate the unnecessary. That means eliminating everything that is modish because this kind of thing is only short-lived.”
He believes good design:
- Is innovative – The possibilities for progression are not, by any means, exhausted. Technological development is always offering new opportunities for original designs. But imaginative design always develops in tandem with improving technology, and can never be an end in itself.
- Makes a product useful – A product is bought to be used. It has to satisfy not only functional, but also psychological and aesthetic criteria. Good design emphasizes the usefulness of a product whilst disregarding anything that could detract from it.
- Is aesthetic – The aesthetic quality of a product is integral to its usefulness because products are used every day and have an effect on people and their well-being. Only well-executed objects can be beautiful.
- Makes a product understandable – It clarifies the product’s structure. Better still, it can make the product clearly express its function by making use of the user’s intuition. At best, it is self-explanatory.
- Is unobtrusive – Products fulfilling a purpose are like tools. They are neither decorative objects nor works of art. Their design should therefore be both neutral and restrained, to leave room for the user’s self-expression.
- Is honest – It does not make a product appear more innovative, powerful or valuable than it really is. It does not attempt to manipulate the consumer with promises that cannot be kept.
- Is long-lasting– It avoids being fashionable and therefore never appears antiquated. Unlike fashionable design, it lasts many years – even in today’s throwaway society.
- Is thorough down to the last detail – Nothing must be arbitrary or left to chance. Care and accuracy in the design process show respect towards the consumer.
- Is environmentally friendly – Design makes an important contribution to the preservation of the environment. It conserves resources and minimizes physical and visual pollution throughout the lifecycle of the product.
- Is as little design as possible – Less, but better – because it concentrates on the essential aspects, and the products are not burdened with non-essentials. Back to purity, back to simplicity.
A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.
–Antoine de Saint-Exupery
See more of Dieter Rams’ work with Braun.